Resource Manager
Location: Wilmslow, Manchester
Job Type: Full-Time, Hybrid
Salary: £35,000- £45,000 DOE
ABOUT MAKE EVENTS:
Make Events. That’s what we do.
From Manchester to the World, we make unforgettable events and experiences, everywhere.
Building on our legacy, passion and relationships - we create and produce world-class corporate events and brand experiences that cut through the noise.
Our vision is bold.
To be the go-to industry event partner for brands seeking to create world class events and brand experiences that cut through the noise.
Founded in 2012 by Holly Moore, Make Events has grown from a bold idea into one of the UK’s most in demand agencies – trusted by iconic brands and powered by a team of seriously talented people who know how to bring the magic.
PURPOSE OF THE ROLE:
The Resource Manager will play a pivotal role in ensuring the strategic allocation of people skill and resource across our wide range of projects, helping to deliver stand-out events that reflect Make Events’ commitment to excellence.
Sitting at the heart of the agency, this role works across teams to balance client demands, creative ambition, and operational capacity, making sure the right people are in the right place at the right time to maximise both efficiency and profitability. By optimising workflows and aligning planning with business goals, the Resource Manager helps elevate performance across the board.
With a strong understanding of how to juggle resource planning across fast-paced projects, the successful candidate will be proactive, solutions-focused, and confident managing multiple stakeholders. They’ll help shape a culture of collaboration and high performance, ensuring internal teams feel supported and set up for success.
ROLES & RESPONSIBILITIES:
- Own and manage the day-to-day scheduling of internal resource across projects, ensuring efficient allocation aligned with business priorities.
- Work closely with team leads across production, content studio, client services and sales & marketing to understand briefs, timelines, and capacity.
- Forecasting workload and resourcing needs, flagging gaps or clashes early.
- Working closely with the Head of Design to plan across studio disciplines.
- Maintain and optimise resource tracking tools and systems, ensuring accuracy and visibility for key stakeholders.
- Lead weekly resource meetings, ensuring clarity and alignment across departments.
- Monitor freelance usage, supporting onboarding and rate negotiations where needed to ensure cost-effective, commercially sound resourcing decisions.
- Anticipate and solve resourcing challenges before they impact delivery, offering creative solutions and alternatives.
- Build strong relationships across teams, creating a culture of open communication and shared accountability.
- Provide reports and insights to inform decision-making and improve long-term planning.
This list is not exhaustive, and you may be required to undertake other duties as directed by your manager.
ROLE REQUIREMENTS:
- 3 years’+ experience in resource, traffic or project coordination roles within an events agency.
- Highly organised and methodical, with strong planning and time management skills.
- Confident managing multiple inputs, priorities and deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills — able to build trust with stakeholders at all levels.
- Strong working knowledge of project management/resource planning tools.
- Solutions-oriented with a calm, proactive approach to problem-solving.
- A good understanding of agency operations and the demands of live event & studio delivery.
- Commercially aware, with an eye for balancing efficiency, creativity and cost.
- Proficient in resourcing software.
GENERAL REQUIREMENTS:
- Current driving licence
- Always comply with the company code of conduct.
- Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
- Department
- Operations
- Role
- Resource Manager
- Locations
- Make Events HQ
- Remote status
- Hybrid
About Make Events
Founded in 2012 by industry powerhouse Holly Moore, Make Events began with a simple yet ambitious mission: to raise the bar for corporate events and experiences—with creativity, excellence, and heart.
Having built a successful career across every side of events - venue, supplier, and client - Holly recognised a gap in the market for a female-founded agency determined to put brands first. She believed passionately in events shaped by client vision rather than agency ego, and in delivering them with her signature ethos: work hard, be nice.
From day one, Make Events set out to craft unforgettable experiences—not only during the event itself but also before and after. Holly’s vision extended to ensuring every client, colleague, supplier, and venue felt valued, cared for, and part of something special. From this passion, a vibrant brand was born.
What began as a bold idea in Manchester has blossomed into one of the UK’s leading events agencies, trusted by the world’s most iconic brands to deliver moments that truly matter. Whether crafting immersive conferences, seamless incentive trips, global brand activations, or unforgettable parties, we create events that cut through the noise and leave lasting impressions.
Our legacy is defined by passion, personal connections, and an obsessive attention to detail. We're recognised not just for our high standards and trusted partnerships but also for a collaborative team culture that brings magic to life. Our producers, creatives, strategists, and operational masterminds each bring unique strengths to the table, united by a commitment to excellence, infectious energy, and making even the most ambitious events seem effortless.
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